Dubai Becomes First Certified Autism Destination™ in the Eastern Hemisphere, Setting a New Standard for Inclusive Travel

In a landmark move for accessible tourism, Dubai has become the first Certified Autism Destination™ in the Eastern Hemisphere. Awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES), the designation marks a citywide commitment to inclusivity—placing Dubai at the forefront of global destinations evolving to meet the needs of today’s diverse traveller.

Spearheaded by the Dubai Department of Economy and Tourism (DET), the initiative ensures a seamless, supportive experience for individuals with autism and sensory sensitivities across every touchpoint—airports, hotels, attractions, and transport. More than 70,000 tourism professionals have received specialised training, over 300 hotels are involved in the certification process, and major venues like Expo City Dubai, Motiongate, and The Green Planet have already earned Certified Autism Center™ status.

“This designation is a landmark moment in our accessibility journey,” said His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing. “It reflects our collective commitment to inclusive infrastructure and services, ensuring Dubai remains a city for everyone—residents and visitors alike. This recognition aligns with the Dubai Economic Agenda D33 and the UAE Year of Community, reinforcing our ambition to be one of the world’s most inclusive destinations.”

Dubai International Airport (DXB) was the first international airport globally to receive autism certification, with 45,000 employees across the airport ecosystem trained in sensory awareness.

“At Dubai Airports, we embrace our responsibility to create a welcoming and inclusive environment for all,” said Paul Griffiths, CEO of Dubai Airports. “This milestone reflects our unwavering commitment to ensuring that every guest, regardless of their needs, enjoys a seamless travel experience.”

Emirates has since become the world’s first Certified Autism Airline™, having trained more than 30,000 cabin crew and ground staff.

“Emirates has long been committed to making travel more inclusive,” said Adel Al Redha, Deputy President and Chief Operations Officer, Emirates. “Being the first autism-certified airline is a proud milestone. It ensures that every stage of our customers’ journey is empathetic, informed, and supportive.”

Venues across the city have also embraced the effort. Dubai Holding Entertainment, which oversees key attractions, has begun implementing inclusive practices at several of its destinations.

“We’re proud to be part of this citywide transformation,” said Alanood Al Hashemi, Vice President of Organisational Culture and Impact at Dubai Holding Entertainment. “Our aim is to create spaces where all families—residents or tourists—can feel welcome, safe, and fully included.”

Myron Pincomb, Chairman and CEO of IBCCES, called Dubai’s achievement “a global benchmark for accessible tourism,” adding, “Dubai has shown what’s possible when a city prioritises empathy, training, and design for all.”

From sensory guides and hidden disability lanyards to hands-on training through the Dubai Way platform, the city’s thoughtful approach sets a new gold standard in inclusive travel. As global travellers increasingly seek destinations that offer comfort, care, and inclusivity, Dubai is leading with both vision and action.

No longer just a city of the future, Dubai is defining what it means to be a destination for everyone.